FirstMonie! Yaba to Yobe

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Bolt App: Consumers Groan Over Multiple Dubious Debits

Consumers and users of the popular cab-hailing app, Bolt (formerly called Taxify), are presently groaning over multiple debits for services that have been previously paid for.

It has become obvious that the app may be facing a major hiccup with its services in Nigeria at the moment as consumers that speak to CobraReview say their debit cards attached to the app is being debited severally for already settled services.

Many of victims are lamenting on social media that the app may have been hacked and users are advised to remove and delink their debit bank cards from the app.

According to Weetracker: “Many Bolt users in Nigeria have expressed concern over the ongoing issue, with several people complaining of several debit alerts from their bank accounts for rides that they already took and paid for.”

Bolt has, actually issued a statement and confirmed the problem but has shunned any talk of the app suffering some kind of hack attack.

In a series of tweets, Bolt Nigeria says it was aware of the recent complaints and was working with its payment processors to fix the problem.

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